It’s all about our people. Our staff share a common commitment and passion to consistently enhance their capabilities while applying their talents to challenges posed by our clients. Moreover, we share an intellectual curiosity that drives us to continuously evolve in our means and methods.
A founder of The Innova Group, Kevin has over 30 years of experience in the healthcare industry. He enjoys the give-and-take of questions and ideas in collaborating with colleagues and clients. Kevin takes deep satisfaction in creating unique solutions that maximize the client’s ability to achieve their goals while overcoming the limited resources of capital and personnel.
As a leading-edge thinker, Kevin has directed The Innova Group’s participation in a variety of Department of Defense projects. His planning solutions have led to improvements in the military health system, bringing consistency to a care model that demands access and efficiency, while addressing the needs of medical readiness.
Kevin prides himself on continuously seeking knowledge and refining the tools of his trade in pursuit of more effective and innovative planning strategies.
With master’s degrees in business and architecture, and as a founder of The Innova Group, Peter brings more than 30 years of expertise in architecture and healthcare planning to capital development projects. As an expert in “pre-design” facility planning, he understands the full continuum of the business case: strategic and financial planning combined with alternative operating models and realistic design solutions.
His extensive exposure to U.S. and international healthcare system projects has made him a sought-after speaker on a variety of strategic and planning topics including master plan implementation and strategic planning tied to financial modeling.
Peter’s ability to communicate solutions logically, clearly, and precisely, along with his commitment to deliver work on time and on budget, foster the solid trust of his clients and builds their confidence to make difficult decisions in the rapidly changing world of healthcare.
John Temple has worked in the healthcare planning industry for 30 years. With experience in and a deep understanding of market analysis and demand forecasting, staff benchmarking and planning, software development, facility planning, and regional health system design, John brings clients a broad perspective and helps guide their strategic capital investment plans, process, and decisions.
One of John’s greatest strengths is his ability to facilitate data-driven decisions. For both federal and private-sector clients, he’s proven instrumental in connecting resource allocation to the projected demographics of a healthcare market.
John’s approach focuses on building teams that are efficient, open-minded, and innovative. He enjoys collaborating with a wide variety of healthcare professionals, and benefits from their scientific insights and investigative abilities.
Michael Cook brings over 25 years of healthcare industry experience in working with operational and capital budgets to The Innova Group. An expert in financial analysis and economic forecasting, Michael’s research focuses on forecasting demand.
As a skilled communicator, Michael educates The Innova Group and clients on the overall economics, the changing demographics, payment mechanisms, and emerging technologies of healthcare. His years of experience as a hospital administrator and chief financial officer give clients a unique perspective and helps guide their decisions about investments in future facilities and equipment.
Michael works with clients to co-create healthcare strategy that achieves the critical balance between being aspirational and encouraging the organization to greatness, and being data-driven and founded in credible planning.
With 25 plus years as both a healthcare administrator and consultant, Wendy brings a valued and balanced perspective to her work. Clients appreciate her ability to translate among strategic, operational, financial, and facilities data, tame complexity, and facilitate decisions.
Prior to joining The Innova Group, Wendy was the Corporate Director of Real Estate, Planning and Development at Tufts Medical Center after serving as National Director of Strategic Facilities Planning at Kaiser Permanente in Oakland. She has also held several influential consulting roles including Principal at Noblis and Director of Healthcare Consulting for TRO.
Wendy is a frequent presenter at national and regional conferences. She is a Fellow in the American College of Healthcare Executives, an active mentor with the group, and a recipient of two ACHE awards. She has also served as President of the New England Society for Healthcare Strategy and remains an active member. Wendy holds an MBA from Simmons College, a Certificate of Advanced Graduate Study in Management and a Masters in Consulting Psychology from Harvard, and Bachelors in Psychology from Tufts.
Paul Breslin is a nationally known healthcare strategy and business-planning consultant with over 30 years of experience advising healthcare leaders in both the public and private sectors. He is recognized as a skilled facilitator who enables his clients to engage their stakeholders in effective strategic decision-making processes. Paul insists on bringing a strategic perspective to every project. Whether it’s a local market area service-line analysis or an enterprise-wide strategic capital investment plan, he works to ensure business decisions at all levels of the organization are clearly linked to the overall mission and goals of the enterprise.
Paul has authored numerous articles and is a regular presenter at national and regional conferences. He is a certified Project Management Professional and an Adjunct Professor at Boston University’s School of Public Health.
Recognized for her knowledge of healthcare planning and operations, facilitation, systems thinking and programming proficiency, Ms. Brinkley brings 28 years of experience to her role at The Innova Group. Having amassed a deep knowledge in varied and significant sectors of the healthcare market, Elizabeth’s strength lies in her ability to assist providers in innovating and adapting to changing care and reimbursement models.
At the heart of her planning philosophy is the belief that the built environment plays a profound role in health and wellness. From planning and developing ambulatory care prototypes, pediatric academic health centers, health sciences campuses and health districts, both domestically and internationally – she leverages every opportunity to contribute to the development of healthier communities.
Clint Compton has been helping healthcare providers shape their environments for 25 years. As a principal with The Innova Group, he provides leadership in the Dallas market and facilities research for strategic master planning efforts. He enjoys discovering each client’s unique strengths and searching for the root causes of the problems they seek to solve.
Clint’s analytic prowess and communication skills make him an invaluable resource to clients. He researches supply and demand in regional acute care needs, tracks current market conditions and acuity distribution, and then clearly communicates the impact supply issues have on providers’ usage rates and finances. His ability to absorb data and clearly convey the relevant information enables clients to focus on the facts that have the most bearing on their mission.
An excellent communicator, Anthony’s uniquely empathetic skill set and user-sensitive planning perspective have fostered enduring client trust and relationships across the country for over 17 years.
His experience in population assessment, service area definition, market opportunity assessment as it relates to health services distribution, key characteristic projection, space programming, and functional planning gives him the background to present actionable solutions that enable clients to make well-informed and intelligent decisions.
He brings extensive experience in large system network planning, having led multiple state/multi-state health services master planning efforts to define optimum local delivery strategy in coordination with regional opportunities for shared secondary and tertiary care. Anthony has proven to serve the needs of diverse clients by facilitating measurable progress toward their desired future.
James has more than 25 years of experience in architecture and healthcare planning, facilitating the transformation of clients’ problems and goals into creative and workable solutions. He leads architectural projects ranging from small renovations to high-value “greenfield” construction; oversees the completion of projects from conception and data collection, to strategic decision-making and project design, and on to construction and operational startup.
Striving to improve the quality of healthcare by enhancing the physical environment, his research is focused on acute care nursing, an area he finds challenging due to the delicate balance required to meet the needs of patients and caregivers. By envisioning solutions that are simple, effective, and appropriate to the level of care provided, James helps clients fulfill their mission while making the most efficient use of limited resources.
With over 26 years of experience in U.S. Military medical equipment planning, procurement, installation, and maintenance, Chris is a proven technical leader who uses his knowledge, experience, and insight with federal sector (DoD and VA) medical planning and medical equipment planning to ensure clients receive the best possible outcome for their capital investments.
In addition to holding a Bachelor’s of Science in Electrical Engineering from the University of Maryland, Chris has been awarded the Order of Military Medical Merit (O2M3) recognizing excellence and distinguished service within the Army Medical Department (AMEDD). Prior to lending his expertise to The Innova Group, Chris served as a Medical Equipment Planner with the US Army Health Facility Planning Agency and as a Senior Functional Representative during the development of both the Defense Medical Logistics Standard Support (DMLSS) application and the Space and Equipment Planning System II (SEPS II).
Eric has over 22 years of healthcare experience with demonstrated expertise in strategic planning, business development, system integration, and oversight of major capital investment projects. Having previously served as a Chief Operating Officer (COO) in number of healthcare settings, he recognizes the value and competitive advantage of well-developed plans around population, alignment of services, operations, and optimal facility solutions.
At The Innova Group, Eric has provided trusted and actionable consultation to executive healthcare teams in areas of business planning, revenue cycle management, service line optimization, facility planning, and clinical expansion/growth strategies. He brings experience and understanding as an administrator, director, and senior executive, leading at the multi-specialty outpatient, community hospital, academic medical center, and regional health system levels.
He holds a Bachelor of Science in Business Administration from the University of Richmond and a Master of Healthcare Administration from Baylor University. Eric is a Fellow in the American College of Healthcare Executives (FACHE) and recipient of the prestigious Senior-Level Healthcare Executive Award.
John Siemsen offers over 25 years of public and private sector healthcare experience primarily focused on clinical service delivery, and financial and capital planning. Accomplished in translating strategy into actionable clinical care delivery plans, he develops appropriate analysis to facilitate decision making on investments, performance improvement initiatives and alternative operating models.
Prior to joining The Innova Group, John held multiple leadership roles with Kaiser Permanente, a national system integrating insurance, multi-specialty physician practices, and hospitals under one umbrella. Working in California and Northwest regions provided John opportunities to experience many facets of the provider and payer sides of a system founded on principles of population health management.
John believes the best care delivery solutions come from collaborating with clinical managers and physicians to develop service delivery strategies that result in realistic short and long range operating, facility, and capital programs.
Jim brings more than 28 years of experience as a manager and consultant in the healthcare industry, including work with integrated health systems, community hospitals, multi-specialty groups, faculty practice plans, academic medical centers, and government agencies in the U.S. and abroad. Clients value the analytical perspective Jim brings – particularly his ability to bridge financial, clinical, and operations approaches.
Jim’s executive experience includes Manager, Financial Planning Unit, Kaiser Permanente Colorado Region, where he was responsible for the system’s $2.5 billion internal operations budget. He has also served as Program Performance Section leader at Colorado Medicaid, where his staff managed the State’s capitated and non-risk healthcare contracts.
Jim began his career with Deloitte & Touche which led him to enroll at The Wharton School of Business. He later served as manager in the healthcare planning firm Kurt Salmon Associates as well as program director in the disease management group at Schering-Plough/Merck, where he developed population health strategies for health plans and large medical groups.
Barbara has over 7 years of experience as a healthcare facility planner and analyst with The Innova Group. Her education in environmental design and practical experience as a medical planner give her the unique ability to use creative thinking along with analytics to provide data driven solutions to complex problems.
Barbara participates in a variety of roles and project types for both federal and private sector healthcare systems, contributing to master planning, strategic planning, financial and economic analyses, and functional / space programming. She uses data to inform planning solutions by analyzing population, workload, utilization trends and future projections’ impact on healthcare requirements.
Her recent work includes master planning for VA VISN 15, strategic planning for the Hawaii Military Health System, master planning for Children’s Medical Center of Dallas, and functional and space programming for patient centered medical home models.
Bill Ahern has worked in a hospital environment for more than 25 years, specializing in hospital technology and equipment. He has held supervisory positions in biomedical engineering and medical imaging departments, and has extensive experience in information technology. Bill serves as both a project manager and an equipment planner for The Innova Group acting as an effective liaison, who understands the client’s needs and translates them into operational guidelines for the team.
Bill guides clients in planning for their equipment needs, helping them understand new technologies and make the most effective purchases based on each facility’s goals, size, and funding constraints. His research is focused on diagnostic imaging. As faster scan times lead to the growth of applications for imaging technologies, particularly CT, Bill finds it increasingly important to educate clients about managing technology costs and maximizing the utility of existing imaging resources.
David has 10 years of combined experience in data analysis/modeling and IT support in healthcare, finance, and aerospace markets with emphasis on process improvement/development. He has developed and maintained technical and user documentation for deliverables, software, and processes and led projects developing IT Business Systems in support of key business objectives in FDA/ISO regulated environments.
His ability to understand a business need and the technical requirements necessary to deliver a solution coupled with the enthusiasm to achieve client satisfaction have earned him a reputation as a problem solver, closer of projects, and a positive change agent.
With over 31 years of experience as a healthcare planner, multi-disciplinary designer, and architect, Shawn’s proficiency in the full design process, from programming to construction administration, gives him a unique perspective and insight which ensures successful healthcare planning solutions for his clients.
Shawn leads healthcare planning efforts for large scale facility master plans for complex medical centers as well as small-scale building expansions. In all his projects, his attention to detail ensures that his solutions are addressing the mind, body, and spirit of the ultimate users of the facilities.
Shawn’s extensive background in architecture, planning, and interiors has honed his skills to address the needs of the patient, family, and staff while creating thoughtful experiences in innovative healthcare facility solutions.
Preston Brown’s experience performing market and data analytics, has honed his skills in the areas of policy analysis and implementation, volume/case forecasting, development of staffing models, and master planning within the healthcare continuum. Leveraging both his educational and professional experience in econometrics, health research, and policy, Preston provides clients with valued interpretations of data and results based outcomes.
Prior to joining The Innova Group, Preston was a rate and financial analyst for the state of Colorado, where he was part of the assessment team with state agencies and the state hospital association that revised and created new provider fee payment methodologies as part of the implementation of the ACA in the state of Colorado.
Preston holds both a Master’s of Arts and Sciences, as well as a Bachelor’s degree in Economics from the University of Colorado Denver. He has published health outcome related papers in academic peer reviewed journals.
Gail Cisneros brings 40 years of healthcare experience to The Innova Group, along with the invaluable perspective of having been a nurse with a background in equipment planning and hospital materials management.
Gail specializes in all areas of equipment planning, from budgeting and selection, construction design and layouts, to procurement and installation. She especially enjoys meeting with the end users and helping them improve patient care through selection of the most appropriate equipment. Gail’s depth of experience in healthcare, her imagination, and her orientation to detail give her an exceptional ability to envision a room, understand its functions, and determine just what is needed to fulfill the client’s mission.
Marissa’s strong analytics and reporting experience, along with extensive knowledge on CMS guidelines and Cost Report preparation, assist clients in achieving innovative and actionable solutions through sorting and analyzing clinical and demographic data for population, workload, and staffing projections, and developing functional space programs.
Marissa supports facility master planning, strategic planning, and economic analysis projects for Innova’s domestic and international clients by focusing on data analytics, forecasting, and applied health research.
Prior to joining The Innova Group, Marissa worked as a Team Lead, Senior Reimbursement Analyst at Healthcare Payment Specialists; a healthcare consulting company that provides an SAAS program that automates the Medicare reimbursement process, to health systems all over the nation.
Breda Cronin joined The Innova Group in 2013 as an administrative assistant and is currently an associate with the firm, supporting the marketing team through coordinating the marketing efforts and creating informative and detailed proposals. As a focused and vital member of The Innova Group, Breda’s organizational skills and flexibility allow her to assist partners and principals in the ever-changing proposal response process.
Sarah has over 10 years of medical planning experience. She collects and analyzes data to make population, workload, and staffing projections, and develop functional/space programs that lead clients to actionable economic, operational and facilities healthcare solutions. She communicates and presents planning concepts professionally with healthcare providers as well as hospital management to build consensus and facilitate the decision-making process.
As a project lead, Sarah has managed several detailed special studies including a Traumatic Brain Injury Space Planning Study for the Office of the Surgeon General’s Proponency Office for Rehabilitation and Reintegration, a Behavioral Health Space Planning Criteria Update for the Office of the Surgeon General’s Behavioral Health Proponency, and a Relative Weighted Product (RWP and Relative Value Unit (RVU) Space Conversion Analysis Study for the Army’s Health Facility Planning Agency.
As a multi-disciplinary designer, planner, and project manager, Cheryl has spent over 26 years working with clients on the development and analysis of their built environment. Her background in hospitality and corporate design give her a unique perspective in understanding many of the challenges faced by the healthcare clients as they develop spaces in a highly competitive consumer market.
Cheryl has led the effort in the development of asset utilization and assessment tools that have been used by some of the country’s largest healthcare systems. Using qualitative, quantitative, and consistent measures, Cheryl informs capital investment decisions and assists with capital plan prioritizations while fulfilling her passion for improving facilities to provide a positive patient experience.
Bringing 23 years of experience in U.S. Military medical equipment planning, procurement, installation, and maintenance, Eric Hunt utilizes this expertise with The Innova Group’s ever-growing Department of Defense (DoD) and Department of Veterans Affairs (VA) clients. Proficient with the use of the DoD/VA Space and Equipment Planning System (SEPS) and its standard equipment planning reports, he is adept at developing detailed custom equipment planning reports to meet the requirements for any project type. He has worked on a wide range of equipment planning projects from small pharmacy redesigns to large replacement medical centers.
As a medical planner with a primary focus on Indian Health Services (IHS) work, Tami understands the complex problems Native clients face in both funding and expertise. She has an acute ability to identify both common and unique problems in tribal healthcare and finds both culturally sensitive and innovative solutions to create a concept of care with very limited resources.
Additionally, Tami is skilled in the Health Systems Planning (HSP) software developed to identify healthcare requirements for IHS tribes and is instrumental in the development, maintenance, and training of the software.
As a focused member of The Innova Team, Tami most wants to impact the healthcare system by creating healthcare plans for clients that are efficient, patient-focused, forward-thinking and provide the best care possible.
Dave has over 13 years of prior service in the U.S. Army, and over 10 years of medical planning experience as an analyst with The Innova Group. He collects and analyzes data to make population, workload, staffing, and functional/space programming projections to lead clients to actionable and efficient healthcare solutions.
Dave played a key role as part of the master planning team that developed the initial efforts to replace Carl R. Darnall Medical Center (CRDAMC) at Fort Hood that resulted in the facility being properly positioned for selection for full funding by the American Recovery and Reinvestment Act.
Dave enjoys the intellectual challenge forecasting and planning for healthcare represents and he believes behind every good strategy, lays great analytic work.
Josef Maca brings more than 15 years of experience in the finance and mortgage industry to The Innova Group. Previously, as a mortgage/financial team manager for Bank of America, he worked with various government mortgage agencies in developing an accurate system of tracking the progress and reporting on the status of over $1 billion in government owned foreclosures.
Josef uses his experience, drawn from analytics and reporting, to assist with manipulating clinical data and demographic information for population, workload, and staffing projections, and develop functional space programs that lead clients to innovative and actionable solutions.
Luis Martinez’ multidisciplinary endeavors and curiosity have led him to pursue environments that exist at the intersection of different disciplines. Throughout the years, he has leveraged and adapted his design and business experiences to define and deliver the best-evidenced products for different organizations.
Prior to The Innova Group, Luis worked with The Johns Hopkins Health System as a Sr. Planning Analyst to define and assess market strategies for service lines across the system. His responsibilities included the development of feasibility studies that addressed the impact of competing entities, co-authoring market assessments for potential business ventures in Vietnam and Middle East, and co-leading visualization initiatives that leveraged GIS and other health information from the internal data warehouse.
He holds a Bachelor of Biomedical Sciences from Texas A&M University and a double Masters in both Health Administration and Architecture from Texas A&M University. Luis is appreciated for bringing his creativity to the planning process, and translating it into actionable information for clients.
Steve is a data analyst, supporting the strategic planning, operational planning, and forecasting work of The Innova Group. With a background in mathematics and actuarial science, Steve uses his technical expertise to provide a unique perspective on healthcare data analytics. Building off years of experience in project-based environments, he has worked to formulate detailed, outside-the-box solutions for clients and colleagues alike.
Prior to joining the Innova Group, Steve worked as an Actuarial Analyst for Neighborhood Health Plan, collaborating with Senior Underwriters and Analysts to quantify and price health plans for the Massachusetts commercial markets. He has a Bachelor’s Degree from Bryant University in Actuarial Science.
Stephen Montaño is a medical equipment planner with The Innova Group in Tucson. Having worked in hospital, long-term care, and laboratory environments, Stephen has over 5 years of experience in medical equipment and materials planning. His background in multiple clinical settings enables him to educate, understand and help clients meet their medical equipment planning needs.
Stephen’s knowledge in cloud based medical equipment software, particularly Attainia, has enhanced his skills in several areas. His experience in budget monitoring, development/maintaining of room equipment lists, development/maintaining of procurement documents and tracking/expediting of purchase orders assists in the reduction of errors during the equipment planning and procurement process, and ensures projects stays on task.
Prior to joining The Innova Group, Stephen worked as Lab Manager for the Southwest Institute for Bio-Advancement, as well as an Inventory Control Technician for both Carondelet St. Mary’s Hospital and Avalon Southwest Health and Rehabilitation.
Susan brings over 30 years of experience in the nursing and healthcare industry to the medical planning process with expertise in the perioperative services arena. Her executive level clinical experience from 20 years in the Army Nurse Corps gives her an intricate understanding of the complexity in healthcare organizations.
Susan has a wide variety of medical planning experience contributing to her strengths in master planning, strategic planning, financial and economic analyses, and functional / space programming. She has worked extensively with Department of Defense medical facilities, education and training platforms, food and drug analysis laboratories, and research laboratories. She has also been involved in the development of strategic healthcare delivery planning at the regional level for the Veterans Health Administration.
Susan is a skilled interviewer and facilitator well versed in process improvement. She is experienced in analyzing data, talking with practitioners about processes, and identifying process issues that can be overcome with operational changes to maximize efficient use of healthcare resources.
As a Geographic Information Systems (GIS) analyst, Liz Perez brings over 20 years of professional experience in a broad range of GIS applications. Liz’ GIS-based maps and visualizations greatly assist her clients in understanding situations and improving their decision making. Her technical and analytic skills include developing geospatial data, database development and management, spatial analysis of geographic data, cartographic design, and image analysis.
Prior to joining The Innova Group, Liz worked in the environmental consulting industry, providing GIS Analytical services to various government and corporate clients. She has experience in project development and management and is proficient in ESRI’s suite of software, including remote sensing techniques using image processing and analysis software.
Liz has earned her GIS Professional (GISP) certification and holds both a Bachelor of Science Degree in Geography and Regional/Urban planning (double major) and a Master’s Degree in Applied Geography from New Mexico State University.
Having worked as a project manager and design architect for over 20 years, Lee’s experience covers a diverse portfolio of project types, giving him a broad perspective to draw from when addressing client’s healthcare planning needs. He approaches each project as a unique set of challenges, applying critical thinking and problem solving skills while maintaining careful attention to detail.
His contributions include working with the U.S. Department of Veterans Affairs, Indian Health Services, and numerous private sector clients, providing criteria development, space programming, integrated planning and design services, project management support, and medical equipment planning efforts.
Lee is continually striving for deeper understanding of the complex and specific needs of both caregivers and patients, with the goal of providing the services and expertise his clients need to fully realize their healthcare mission.
Tim joined The Innova Group in 2013 as a healthcare analyst, building on his 10 years of experience in designing data infrastructures to support business decisions. He specializes in creative problem solving in healthcare analytics, employing his technical skills to produce data-driven solutions for hospitals, hospital networks, and regional health networks. He has supported a vast spectrum of strategic planning, service delivery planning, and facility master planning projects for a variety of healthcare clients. His greatest depth of experience is in the Integrated Planning process for the Department of Veterans Affairs, having participated in service delivery planning efforts for VISNs 3, 11, 15, 16, and a strategic planning study for the San Francisco VA Health Care System.
His aptitude for connecting the dots between healthcare data analysis and the unique needs of individual clients makes Tim a valuable team member in The Innova Group’s data-driven approach to healthcare planning.
Kelly Soh has 24 years’ experience as a consultant, client, and healthcare leader. She has played an important role with The Innova Group performing healthcare requirements analyses and space programming for a variety of Department of Defense organizations.
Prior to joining The Innova Group, Kelly was a facility planner with the Army Medical Command in Falls Church, Virginia. She was part of an award-winning team that planned facility solutions for a changing Army. Before joining the facilities community in 2005, Kelly was with Tripler Army Medical Center in Honolulu, Hawaii, developing agreements with the Veterans Affairs Medical Center and implementing new enrollment programs. Prior to her work in Hawaii, Kelly was an Active Duty Army Medical Service Corps officer, serving in leadership positions for nine years.
Kelly is a Fellow in the American College of Healthcare Executives (FACHE). Her skills and experience are well suited for collaborating with teams to analyze data, identify opportunities, and create credible and clear planning solutions.
Casey has been at the forefront of analyzing market claims data for healthcare business development since its inception. After receiving his master’s degree in business from Baylor University, Casey was a Director of Performance Technologies at The Advisory Board Company, where he was responsible for developing and presenting claims analytics that influenced hospitals across the nation in their mergers and acquisitions strategies and targeted marketing efforts; subsequently resulting in millions of dollars of increased revenue into their facilities.
Casey focuses on understanding the complexities of healthcare business and the tradeoffs providers must evaluate when deciding how to serve their market. He specializes in innovative problem solving to produce data-driven solutions. He has supported a wide spectrum of strategic, service delivery, and facility master planning projects for a variety of healthcare clients.
Casey’s passion for data, along with his ability to communicate effectively to executive teams, results in leaders getting the information they need to better future of their organization.
Kent Tarbet is a financial analyst with The Innova Group. For more than two decades he provided financial leadership in the healthcare industry, serving as CFO for multiple hospitals in both the non-profit and for-profit sectors.
In his current role, Kent studies current financial trends, concentrating on changes and developments in revenue cycle management. Guided by Kent, clients are better able to evaluate traditional and alternatives to healthcare delivery, such as free standing emergency departments or retail “minute” clinics, and understanding of their financial repercussions.
Kent’s superior abilities in financial analysis, his detailed knowledge of the multitude of healthcare delivery styles, and his exploratory approach to alternatives all support his clients’ creation of strategic and tactical plans that are unique, progressive, and financially sound.
Janet’s previous clinical and managerial nursing experience has been invaluable for gathering information, assessing healthcare services, projecting future healthcare requirements, and developing recommendations to provide actionable solutions in various healthcare settings.
In her tenure with The Innova Group, Janet has been involved in a variety of roles and project types including master planning and functional space programming for market areas and facilities, including both public and private hospital systems. Her 30 years of experience in the emergency and critical care arena, as well as responsibilities as a manager of Employee Health and Risk Management programs, Disaster Planning and HAZMAT training, and participation on committees and councils related to ED, trauma, and critical care provide vital insights that lead to very real and attainable solutions for her clients.
Carmen Zamora brings over 10 years of experience in healthcare administration, program development and quality management. This experience has developed her talent for creatively transforming operations to produce superior outcomes and enhance the patient experience.
Before recently joining The Innova Group, Carmen served as the Chief of Clinical Operations at Mariposa Community Health Center, in Nogales, Arizona. And prior to that position, she acted as the Director of Community and Organizational Development for Hidalgo Medical Services in Lordsburg, New Mexico where she led performance improvement teams, leveraging clinical expertise and in-depth knowledge of regulations to continuously improve quality outcomes. Carmen holds both a Bachelor of Science Degree in Biology and a Master’s Degree in Public Health from New Mexico State University.