Santana’s studies in Health Services Administration prepared her to work with The Innova Group while giving her a strong foundation to effectively communicate with healthcare administrators. She fulfilled several internships during her MPH coursework that allowed her to gain experience in program management, clinical program accreditation, and research in different settings, including both Federally Qualified Health Centers and the private sector.  In her work, Santana strives to provide strategic planning and quality improvement services to clients.

Prior to joining The Innova Group, Santana served as a Child Nutrition Specialist at a school nutrition consulting firm, where she provided guidance to school districts around the county to improve their school lunch program. In this role, she also worked closely with the districts to ensure success on their administrative audits.